Modified on: May 28, 2026
Effective Date: July 1, 2026
Effective immediately, if this is the version that was presented to you and accepted by you when you joined.
- This Boom Learning Terms of Service document is a Binding Agreement.
- You, the adult teacher, therapist, parent, or instructor (an "Educator") and/or adult selling licenses to items in the Boom Store (also an "Educator" and specifically a "Publisher") who makes an account with us must click in the Boom App to let us know that you agree to these Terms of Service and the General Privacy Notice, incorporated here, before using the Boom App and associated Boom Learning products and services. Even prior to your creating an account on our platform, these Terms of Service will apply to purchases by you if these are the terms referenced as applying to a purchase.
- Our District Terms of Service ("District Terms"), rather than these Terms of Service, automatically apply to organizational purchasers. By "District" we mean schools, school districts, hospitals, therapy practices, and educational services businesses (for-profit or non-profit) that are not individuals. The only exception is that Publishers who are businesses are covered by these Terms of Service and not the District Terms. If you represent an organization, please contact us to complete and return the District Terms so we have the information we need for your contract with us.
- OUR TERMS CONTAIN A BINDING ARBITRATION PROVISION, A WAIVER OF CLASS-ACTION RIGHTS, AND A WAIVER OF THE RIGHT TO A JURY TRIAL. THESE AFFECT YOUR LEGAL RIGHTS. EITHER YOU OR WE MAY ENFORCE THIS AGREEMENT.
- Take Note of the Terms that Apply to You: The Notices and Terms are listed below in the order of precedence. If there is a conflict between the terms of one or more documents, the term in the document on the list with the lower numeral will prevail over the terms with a higher numeral.
- Students: Student accounts are subsidiaries of Educator or District accounts. Educators and Districts inform students of the terms applicable to them.
- Districts: See the District Terms.
- Educators: Educators purchasing as individuals are bound by
- The Boom Learning General Privacy Notice and
- This Boom Learning Terms of Service.
- Publishers: Educators who are also Publishers are bound by
- The Passport Publisher Addendum to the Terms of Service, if a Passport Publisher, and
- The Publisher Addendum to the Terms of Service,
- The Boom Learning General Privacy Notice, and
- This Boom Learning Terms of Service.
- If you do not accept all the terms and notices that apply to your usage, do not use Boom Learning products and services or Boom Cards.
- Changes
- We review and update our Terms of Service and Privacy Notices effective each July 1.
- We notify you via our newsletter if we make material changes to the terms. Reorganizing components between cross-referenced documents is not a material change, and the addition of details previously stated in our FAQs that do not alter fundamental commitments is not a material change.
- You must accept the terms anew each year to continue using Boom Learning products and services. If you do not wish to accept the new or revised terms, you must cancel your subscription and, if a Publisher, withdraw your products from our Store.
- Who "We" Are and How to Reach Us
- Boom Learning is a trade name of Omega Labs Inc., a corporation based in Washington state.
- Email customer support
- Mailing address: 9805 NE 116th ST STE 7198 Kirkland, WA 98034
- Customer service phone: 1-833-969-2666
- Who "You" Are
- "You" means the Educator who creates an account with us, whether a free or paid account. We may refer to you as a "subscriber" in these terms if you have a paid subscription plan. We act on your behalf to process data for your educational purposes.
- You promise you are an adult and will comply with privacy rules when interacting with students. We market and direct our products and services to adults, who create accounts for students under their charge.
- You agree that we can verify the account information you provide, directly or through third parties. This includes verifying your authority to agree to the terms.
- You represent and warrant that you have permission and authorization, as required by law or policy, from your school and affected parents, guardians, and students, to bind students and your school to the terms. If you purchase an account with out-of-pocket funds for use at a public school with students, Boom Learning agrees that the public school is a beneficiary of the terms.
- Prohibited Countries and Restricted End Users
- Boom Learning products and services are not available in all languages or in all countries. You represent, warrant, and covenant that you and any student for whom you create an account are not (a) located in, or a resident or a national of, China, Russia, Belarus, or any country subject to a U.S., UK, or EU government embargo or other restriction, or that the U.S. government has designated as a “terrorist supporting” country (“Prohibited Territories”); or (b) on any of the U.S. government lists of restricted end users. Boom Learning, in its sole discretion and at any time, may add to or remove from the list of Prohibited Territories.
- What We Are - The Boom Learning Products and Services
The Boom Learning services we offer from time to time are offered on a subscription basis (See our Pricing page for current offerings). The Boom Learning services currently involve some combination of access to or use of the following:
- We offer a platform at wow.boomlearning.com for creating interactive, self-grading teaching resources (“Boom Cards“), including the ability to incorporate licensed “Assets“, such as images, artwork, fonts, video, and sound, into those Boom Cards (the creation platform is called the “Studio“).
- We offer Publishers tools for selling and sharing Boom Cards licenses on other marketplaces (“External Marketplaces“).
- We offer a marketplace for offering and obtaining licenses for Boom Cards and assets (the “Store“).
- We provide tools for managing and assigning Boom Cards (“Classes“) and reviewing student performance (“Reports“).
- We offer web apps and native apps (Amazon, the App Store, and Google Play) for playing Boom Cards (the "Mobile Apps"). Mobile Apps are also subject to the rules and agreements of their respective app stores;
- We offer subscription access to tools (Studio, Classes, Reports, and more), which are collectively referred to as the "Boom App".
- Dispute Resolution, including ARBITRATION
- Negotiations First: If we have a falling out, before calling in the big guns (aka arbitration), you and we shall attempt in good faith to resolve all disputes by negotiation over a period of at least ten business days.
- Mediation or Copyright Claims Board Second
- If negotiations do not resolve the matter, and it falls within the jurisdiction of the Copyright Claims Board, you agree that we will refer the matter to the Copyright Claims Board for resolution.
- If negotiations do not resolve the matter and it doesn’t fall into the jurisdiction of the Copyright Claims Board, the matter will proceed to mediation to be conducted online through JAMS. If mediation is unsuccessful in resolving the dispute, then you and we will proceed to the arbitration procedures in the next paragraph.
- ARBITRATION and CLASS ACTION WAIVER
- If we get to the stage of arbitration, any dispute, controversy, or claim arising out of or relating to these terms or your purchase or use of our products or services will be referred to JAMS in King County, Washington, under JAMS’ Streamlined Arbitration Rules and Procedures. JAMS will determine the outcome of the dispute.
- If you are situated outside of the United States, JAMS will use the JAMS International Arbitration Rules.
- By “any dispute,” we mean any, including disputes over whether we even formed an agreement, how to interpret our agreement, whether or how there was a breach, whether or how there was a termination, and even whether or not claims are arbitrable.
- You and we agree that the laws applied to govern this agreement will be the laws of the State of Washington, without regard to the conflicts of laws provisions.
- You and we further agree that arbitration must be on an individual basis. This means neither you nor we may join or consolidate claims in arbitration by or against other purchasers or users of our products or litigate in court or arbitrate any claims as a representative or member of a class.
- You Must Bring a Dispute Within 180 Calendar Days of the Triggering Event ("The Limitations Period")
- You and we agree that any arbitration (or court action if arbitration fails) initiated hereunder must be brought no later than one hundred and eighty (180) calendar days after the event causing the dispute first occurred.
- However, if we start with mediation, the initiation of mediation shall toll (in lay terms, "pause the running of") the limitations period from the date of mediation's initiation through the date of its completion.
- Venue and Choice of Law if Court Action is Involved
- If arbitration fails and court action is involved, the governing law shall be the laws of the State of Washington (excluding Washington’s conflict of laws rules) and the laws of the United States.
- The parties agree to the personal jurisdiction in, and exclusive venue of, the federal or state courts located in King County in the State of Washington.
- Account Management and Ownership
- Accounts and Subscriptions
- You must have an account at wow.boomlearning.com to use Boom Cards. There are free and paid subscriptions that enable use of an account.
- All subscriptions are pre-paid and non-refundable. Accounts are forfeitable if you violate our terms of service.
- Each subscription tier has specific included benefits. For paid subscription tiers, the benefits are set forth in the pricing tableau on the Pricing page at the time of purchase or renewal. We reserve the right to limit benefits associated with a tier to usage commensurate with the intended purchaser and associated seats.
- We reserve the right to add or remove additional benefits from any tier at any time. Benefits not explicitly and expressly stated as included are subject to removal at any time.
- Free accounts are intended for individual personal use and have limited features, including limitations on their ability to interact with paid account users.
- We may discontinue any previously offered tier. We reserve the right to change, add, or discontinue subscription tiers at any time at our discretion. Changes to subscription offerings will take effect for you upon renewal.
- We use technical controls to enforce tier limits.
- Account Deletion and Closure
- DELETION IS NOT REVERSIBLE.
- Points and Subscriptions on Deletion
- Points are nonrefundable, non-transferable, and forfeited on account deletion. Subscription fees are also non-refundable, non-transferable, and forfeit on account deletion or violation of our terms of service.
- Student Deletion
- You may add and delete students. When you delete a student, you delete the record of that student’s past work.
- To protect student privacy, we take you at your word when you issue a deletion instruction.
- See our Data Privacy and Security Plan for our statement of automatic deletion of student records.
- Account Deletion
- You may delete your Educator account using Account Deletion from My Settings at any time, without notice to us. Publishers have limits on their ability to delete their account.
- We may, at our discretion, close or suspend your account at any time for any reason, with or without notice.
- Account deletion is permanent and irreversible. Decks created but not sold are permanently destroyed.
- To minimize privacy risk, we delete unused Educator accounts as described in our Data Privacy and Security Plan.
- Account Sharing is Not Allowed
- Boom Cards are licensed to a single individual. Each individual must have his or her own account.
- With the purchase of a Boom Cards license, you get a limited use license personal to you, regardless of where you purchased them. You may not share Boom Cards licenses with others except as strictly allowed in the Boom App and according to our documentation (for example, assigning a decks to the students in your account).
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Subscriptions offered to individual Educators are for use by a single individual Educator and access is not to be shared with other Educators.
- First Purchaser Rule
- We use a first-purchaser rule to determine account ownership, as between the individual Educator or the organization that the individual works for. The first purchaser owns the account.
- The following actions will not change the ownership of an account:
- Purchasing licenses for Boom Cards or assets for an existing account. The purchase is a gift to the account owner.
- Paying for a subscription for an existing account. The purchase is a gift to the account owner.
- The following actions will change the ownership of an account:
- Release by a District of an account to an individual. All licenses in the account at the time of release are deemed a gift to the individual.
- Accepting an invitation from a District to join an organization’s District account is an agreement by an individual to transfer ownership of the account to the inviting District, including all licenses to individual Boom Cards and assets in the account.
- Any attempt to seize or transfer ownership inconsistent with this section shall be null and void unless supported by a notarized statement signed by both parties stating the correct ownership of the account or a court or arbitral order.
- Referrals, Rewards, and Special Offers
- From time to time, we offer paid referrals and/or other special offers. You may opt in to have your information disclosed to the referring party.
- We are not obligated to offer rewards, referral fees, or any other special offer. We can change or discontinue any referral, reward, or special offer program at any time, at our sole discretion.
- We don't need to compensate you for giving a review, referring customers, or spreading the word. If you are compensated for discussing us, you must disclose that your endorsement is "sponsored" by us or that you received payment for your endorsement.
- What You Can Do with Boom Cards
- Modifications: Boom Cards are owned by their publishers. You receive the a license to use them within the Boom platform (wow.boomlearning.com). Publishers reserve the right to modify Boom Cards after the license is purchased to correct errors and omissions.
- What You Can't Do with Boom Cards
- Cloud Only: Boom Cards require a connection to the internet (wired, wireless, or cellular). You cannot export Boom Cards decks. You may not extract or attempt to extract images, fonts, video, sound, or other elements from Boom Cards using any means. Attempting to do so can result in you being banned from our system and/or subject to civil or criminal action against you. You license rights are limited: when you abandon or close your account your license rights expire.
- Commercial Use is Limited to Publishers
- Publisher accounts may engage in the commercial use of decks they created and own. If you wish to engage in the commercial use of decks you purchase, you must have a Publisher account and the consent of the Publishers for each deck you wish to use commercially. Accounts that violate this rule will be banned and forfeit and the account holder banned permanently.
- Use of purchased decks in a manner consistent with the benefits and limits of your subscription tier with your assigned therapy clients, your assigned students, or 1:1 or with a small group of your tutees, is considered an educational use and not a commercial use.
- Using "Assets" (Images, Fonts, Sounds, Videos, Gifs, and More)
- You may use Assets you made yourself or that you have permission to use (you have licensed). You can purchase Asset licenses from the Boom Store. You can also purchase them from a variety of other locations. If you do so, make sure that your permission allows use with Boom Cards. Don’t use images of people unless you have their permission (a right of publicity clearance) or the law permits the use.
- If we determine that you may not lawfully use Assets you upload, use, or purchase, we reserve the right to block you from accessing that Asset.
- Assets Licensed from the Boom Store: When you license Assets from the Boom Store, your license allows you to include those Assets in Boom Cards decks you create and to use Assets included in decks with your students. Boom Cards decks are limited to the Boom platform and can only be accessed so long as the user maintains the account. You may modify assets to the extent allowed by the tools included in the Boom App. Asset publishers may provide more generous terms to you in their license of their assets. If so, their terms apply.
- Acceptable Use Policy
- The Policies
- We require all our customers and users to follow these rules and applicable law along with any additional applicable Acceptable Use policies found in other terms of service and/or our FAQs. We do our best to provide the information you need to follow them. We will tell you if you make a mistake. We expect you to fix your mistake, if we tell you that you need to. You must
- only disclose the private information of others that you have a right to disclose and only to authorized persons;
- only incorporate the intellectual property of others into materials you make or license with permission or a right under law;
- give credit where you are required to give credit;
- comply with all applicable laws that apply;
- access Boom Learning only through pages we make publicly available using your authorized login credentials;
- ensure messages and electronic instructions delivered to us do not include malicious code or otherwise attack our systems;
- create, select, share, and deliver to students materials that distinguish fact from opinion and that are factually accurate (supported by verifiable and substantial evidence);
- avoid including material that contains advertising or marketing content in materials directed to K-12 students;
- take responsibility for any artificial intelligence (AI) created materials you incorporate into Boom Cards, including complying with our Use of Artificial Intelligence (AI) policy; and
- review all materials created, selected, shared, and delivered to students to ensure they do not contain materials that are biased, offensive, inappropriate, hateful, indecent, harassing, or unlawful, considered in light of the age of the students who are the intended users of the materials (as judged solely by us).
- Do not engage in any conduct in any forum hosted by Boom Learning that is harassing, threatening, fraudulent, inappropriate, hateful, pornographic, defamatory, obscene, offensive, indecent, or unlawful (as judged solely by us).
- We make no representation that the Boom Cards or other products or services available from Boom Learning are appropriate or available for use in any particular location or country. To the extent you choose to access our products and services, you do so at your own risk and are responsible for compliance with any applicable laws, including applicable local laws.
- You can report abuse, bias, or infringement informally by clicking Reviews and Report for the deck at issue.
- Bad Choices Have Consequences
- Failure to conform to our Acceptable Use policies can result in your account being suspended or locked out. We are not required to monitor our sites and apps. We have a right to monitor our sites and apps. We proactively edit and unpublish Boom Cards that violate applicable policies.
- In our sole discretion, at any time, and without telling you in advance, we can
- remove content,
- suspend you,
- ban you, or
- pursue other remedies against you.
- To facilitate legal remedies against you if you make bad choices, we reserve the right to provide information to third parties such as
- our publishers,
- schools and organizations,
- law enforcement,
- supervisory authorities and regulators, and
- attorneys general.
- You agree that we will not be liable to you or any third party for any suspension or termination of your account. If we terminate or ban your account, you will forfeit your account. If you were banned for unfair, false, misleading, or deceptive practices, you also forfeit any payouts owed to you. You won't be able to set up a new account without our permission. You must pay a new amount to reopen an account that we terminated. We can ban you permanently, which means that any new account you create is immediately forfeit, regardless of when we discover the account. These measures have been implemented to protect the integrity of the educational service we provide.
- Special Rules for Video
- You may not embed any video that contains an advertisement. Before embedding, watch videos in full to ensure that no advertisements are displayed. If your hosting service changes its rules to add advertisements, you must update your videos.
- You may not collect personally identifiable information from any user via a video link. Before including a video link in a deck, you must turn off all marketing settings that collect information.
- Fair Use: Using Boom Cards in your own classroom is typically a personal use and may qualify for the fair use rules for teachers. Sharing with colleagues is a different story. Sharing Boom Cards, including material that you did not create, will often be considered a commercial use, which means that fair use may not apply.
- Providing Proof of a License: We can require you to provide proof of a license for any element of a Boom Cards deck you have made, whether or not you have published or shared it. If you cannot provide proof of a license, we will presume you do not have the right to use the material. We have the right to modify, delete, or unpublish items. We'll take these actions if you do not have sufficient rights to any deck element. We have a right to share your proof of a license with any rights holder who challenges whether you have a license. We reserve the right to proactively contact rights holders to verify claims you make about having rights to use assets or Boom Cards.
- Reporting Infringements
- Copyrights are rights to control when others can copy, display, perform, distribute, or make a variation of an original expressive work you create and capture.
- The Digital Millennium Copyright Act (DMCA) provides specific guidelines for reporting infringement of your copyrights to us and tells us what we must do when we receive your complaint. If you think your copyrights have been violated, please tell us. We act on compliant requests. If you add patent or trademark claims to your DMCA notice, we will reject it as non-conforming. If you choose to use the DMCA, we expect you to get it right.
- We prefer to work with rights holders using a less formal, more interactive, and more flexible approach where we educate users about the allowed and disallowed use of materials. You can contact our integrity team. Trademark claims should be submitted through this process. Also, you can use the Report tool for the deck (found in the Reviews tab). We recommend that rights holders with clear and unambiguous rights use the Report tool, as it enables our team to automatically remove materials. Please include your concern, your legal right to demand we act, and the actionable remedy you are seeking.
- Parents: Parents and legal guardians may review student accounts from the student dashboard. Parents must contact the Educator if they need a password reset for a student account, to correct an error in a student record, or to request an export of student performance records. We must have authorization from the Educator or a legal authority to fulfill parent requests.
- FERPA Compliance: We are Family Education Rights and Privacy Act (FERPA) compliant. We do not require student personally identifiable information to serve our educational purpose.
- Data Storage: Data is stored in the United States. Please see our Non-US Data Subject Privacy Notice if you do not live in the United States.
- Duty to Inspect
- Before you assign any material, you'll need to look it over to make sure it's suitable for your students. If you license a deck and then determine it is not appropriate, you may request a refund if it was purchased directly from us. You will need to identify the deck title, deck publisher, and a brief statement of the issue with the deck. Refund requests must be within a reasonable proximity of the purchase date (generally within two weeks). We will grant reasonable and timely refund requests. We reserve the right to refuse refunds.
- Publishers create content on Boom Learning and are solely responsible for the content they make available. It is your responsibility to review the material before assigning it to students. We are not responsible for the accuracy, appropriateness, lawfulness, or truthfulness of any content.
- Talking About Each Other
- Give Credit: Please talk about us. Be sure to give credit where credit is due. If something is not yours, don't claim it is. If you post an image of Boom Learning or Boom Cards to any social media site available to the public, you grant Boom Learning and the Publisher permission to repost that image as long as we give you credit.
- Feedback and Ratings: We and our Publishers may freely use any suggestions, ideas, or other feedback you give. Freely means without restriction and without owing you money or compensation. Ratings you give must be based on using the resource for its intended purpose.
- Boom Learning Names and Logos: Boom Learning's names and logos are the trademarks, trade names, and/or service marks of Boom Learning. Our Publishers’ names and logos are the trademarks, trade names, and/or service marks of our Publishers. You may use our names to describe us in reviews. Using our names and logos must comply with our guidelines. For all other uses, ask for written permission from us or our Publishers first.
- Excerpting: You agree that Boom Learning may excerpt and post relevant content from any blog, social media post, or other writing you make about Boom Cards and Boom Learning so long as we give you credit.
- Payments, Fees, Renewals, and the Like (All Are in USD)
- You Pay All Applicable Charges: Prices exclude taxes and currency exchange settlements unless stated otherwise. You are responsible for paying taxes or other charges. If your account is canceled, you must pay all charges made to your account before the cancellation takes effect. Failure to provide valid payment may result in you being banned (you will not be able to access your account). Banned users must still pay what they owe us.
- We Provide Electronic Receipts, Invoices, and Statements in USD: All monetary amounts are expressed in US dollars ("USD"), and we expect payment in USD funds. We give you electronic receipts, invoices, and statements. You will receive email receipts from the payment processor you selected. You can find a record of your purchases in My Settings. These are the only receipts, invoices, and statements we provide.
- You Have 180 Days to Tell Us We Made a Mistake: It is your responsibility to print or save copies for your records. If we make an error on a receipt, you must report the mistake to us within 180 days after the error appears. You agree that if you do not inform us within 180 days, you release us from all claims of liability and loss resulting from the error. You further agree that we will not be required to correct the error or provide a refund.
- Direct Billed Orders: In our sole discretion, we may elect to fulfill an order and invoice you for a service you have ordered and used. All invoices must be paid within 30 days of issuance. If you don't pay an invoiced service bill, we will rescind the order. You will be responsible for all usage for which you failed to pay. We reserve the right to send the bill to collections for the unpaid amount.
- Points: Points represent a limited, revocable license for you to use Boom Cards and other assets through the Boom App. They are a service-specific access mechanism that allows you to request and receive licenses to content with the Boom platform, subject to the Terms. Points can only be used in the Boom App to activate use of Boom Cards or Assets.
- Non-refundable, Non-Transferable, and Forfeitable: Points are non-refundable and non-transferable and forfeitable. Points do not constitute a personal property right and have no value outside Boom Learning. Points are and remain at all times the property of Boom Learning. Points have no cash value and cannot be exchanged for cash. If you delete an account or we delete a stale account that is no longer being used, and the account has unused points in it at the time of deletion, all points are forfeited and are unrecoverable. Please read our Data Privacy and Security Plan for when we delete stale accounts. We reserve the right to discontinue the availability of points at any time. If we suspect fraud or abuse regarding your points, we may cancel, suspend, or limit your ability to redeem points. We may also elect to reverse all transactions involving such points. We delete points we determine were obtained fraudulently. We may charge you for the value you obtain by fraudulently using points. Purchases of points have daily maximums.
- Subscription Renewals (AUTOMATIC and otherwise)
- All renewals, whether automatic or not, are renewed from the date the account expired, not the date of the renewal. Maintaining your account even if you are not actively using it has costs.
- You agree that we may automatically extend or renew your account if you have not opted out of automatic renewal. Paid subscriptions with auto-renewal automatically renew on the day after the subscription expires. During checkout, you can change whether or not your account automatically renews. After purchase, you can change your auto-renewal status in Settings. If your payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not update your payment method and/or timely cancel your subscription, you will remain responsible for any uncollected amounts. If we cannot charge your payment methods, we reserve the right to terminate your subscription.
- Continuous until Canceled: Auto-renewal subscriptions are continuous until cancelled. By purchasing an automatically renewing subscription, you authorize us to charge you for recurring monthly or annual fees and the rate then in effect at the time of renewal. Settings will show the date by which a cancellation is effective and will show your next renewal data and renewal rate. You can also contact us for support. You can cancel in Settings. Your renewal term will be the same duration as the initial term you purchased. This means if you purchased an annual subscription plan, your automatic renewal will be for an additional year. If you purchased a monthly subscription, your automatic renewal will be for an additional month. If you purchased an annual subscription, you must opt out of automatic renewal at least 30 days before the renewal date. If you have purchased a monthly subscription, you may cancel at any time in Settings and your Subscription will terminate when the current term ends.
- Upgrades, Downgrades, and Refunds
- Downgrades and upgrades of your subscription tier are immediate.
- Subscription purchases are non-refundable except at our sole discretion (such as when you accidentally open two accounts and purchase duplicate subscriptions).
- All Sales are Final
- Unless otherwise provided, all purchases and redemptions are final and nonrefundable.
- We decide whether we will issue a refund. Our decision to issue a refund for a particular customer does not oblige us to reverse redemptions to any other customer or for any other product.
- We can only issue refunds for purchases made directly from Boom Learning. Direct all other refund requests to the site from which you made the purchase. We receive no payments and no payment information from other sites.
- If we cancel or suspend your account, your right to acquire and use subscriptions and licenses stops immediately.
- Chargebacks, Dispute Fees, and Account Locks
- You must contact us to request a refund. If your payment information was used to make a purchase at Boom Learning and you did not authorize that purchase, please contact us, and we will investigate. For the safety and security of our customers, we will not release the purchaser’s identifying information to you. If we have reason to believe a crime was committed, we will report that information to the appropriate authorities.
- Disputes Result in Accounts Being Locked and Chargebacks of Dispute Fees:
- To ensure we are working with an authorized person, when a dispute is made, we lock the account to prevent additional charges and to preserve the status quo while investigating the dispute.
- If you dispute a charge without contacting us or requesting a refund first, we reserve the right to charge you the dispute fee, which can be $15 to $35 per dispute. If we determine you used an unauthorized method of payment, you will be charged the dispute fee. The dispute fee is determined by your financial institution and our payment processor.
- If the dispute was not valid (for example, if it was your payment card and you redeemed the points or continued using the subscription) but is nonetheless resolved against us, you will be required to pay the chargeback before you can continue using your account. Accounts will not be unlocked until there has been a resolution, either between us, or by the financial institution the dispute was submitted through.
- When a charge is disputed, we will reclaim the purchased items (refunding decks, reducing available points, and expiring subscriptions). We may reclaim the dispute fee by assessing it against any positive credit on your account, including credits created by us and/or returning purchases until there is a sufficient credit to reclaim the dispute fee.
- Proof of Purchase for External Redemptions: If you purchased licenses for Boom Cards from a seller other than Boom Learning, we can demand proof of purchase at any time. If you fail to provide proof of purchase we can remove any and all decks for which you are unable to establish proof of a license, and prevent you from making further external redemptions. Per our Privacy Policy we can disclose your name and redemption date to the external marketplace and the Publisher for integrity purposes.
- Security and Breach Response: See our Data Privacy and Security Plan.
- WARRANTIES, REPRESENTATIONS, LIMITATIONS OF LIABILITY, AND INDEMNIFICATIONS
- Your Warranty to Us: You warrant and represent the following:
- any and all information and products you provide to us are truthful, accurate, complete, current, and in compliance with these terms;
- any email address you provide is yours and you have not impersonated any person or used a username or password that you are not authorized to use;
- you are fully authorized to provide the products and to authorize us to provide the products to others; and
- your products, and any site to which your products link:
- comply with all applicable laws and regulations, including those meant to prevent money laundering;
- do not infringe, misappropriate, or otherwise violate the intellectual property right of any third party;
- do not breach the rights of any person or entity, including without limitation rights of publicity or privacy, and are not defamatory;
- do not and will not result in consumer fraud (including being false or misleading), product liability, tort, breach of contract, injury, damage, or harm of any kind to any person or entity; and
- do not advertise to students.
- Your Indemnification to Us:
- To the extent allowed under applicable law, at our request, you will defend, hold harmless, and indemnify us and our directors, officers, employees, agents, affiliates, and each of their successors from and against all third-party claims, actions, demands, proceedings, damages, costs, and liabilities of any kind that arise out of or relate to:
- your products;
- your use of Boom Learning or our Publishers' products;
- your violation of laws or applicable regulations;
- your breach of your warranties, representations, or obligations under this agreement;
- your direct communications with others, including direct communications between customers and Publishers; and
- other claims that arise out of your actions, products, or use.
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We will be entitled, at our expense, to participate in the defense and settlement of the claim or action with counsel of our choosing.
- DISCLAIMER OF WARRANTIES - "AS IS"
- Everything is provided "as is" and is subject to change without notice.
- The Boom App, Boom Cards, and the content/products found on the Boom App, as well as other products and services you purchase or license from us are provided “AS IS” and “AS AVAILABLE” without warranty of any kind, whether express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. The entire risk arising out of the use or performance of the Boom App or other products or services you purchase or license from us remains with you. No oral or written communication from us to you creates any warranty. We and our Publishers may change, suspend, or discontinue the Boom App or any product at any time for any reason, with or without notice. If we discontinue services, your resources may not be available to you. You agree that neither we nor our Public Publishers shall be liable to you or any third party if the Boom App or any product is changed, suspended, or discontinued.
- LIMITATION OF LIABILITY
- We work hard to make sure our system is available, but there are a substantial number of factors beyond our control in providing the services, including browser updates, filtering software, District IT settings, and more. As a result, we cannot guarantee that any or all features will always work, or that the Boom App will be continuously available to you or your students.
- We and our suppliers are not liable to you for any errors or inaccuracies you find in or on the Boom App; any service, system, or process delays, latencies, failures, or interruptions; or any actions you take in reliance on us, our suppliers, or the content. Our and our suppliers’ liability to you is limited whether or not the harm to you was foreseeable. We and our suppliers are not liable to you for any special, exemplary, or punitive damages, including loss of data, revenue, and/or profits, costs, or expenses, including legal fees and expenses, regardless of the legal theory upon which you claim liability, even if you have advised us or our supplier of the possibility of those damages.
- Our and our suppliers’ liability to you is limited to the amount actually paid by you to us, if any, for the product(s) at issue. If you are a supplier, we will not be liable to you for amounts in excess of proceeds due and payable by us to you for the six months preceding the claim. YOU AGREE THAT YOU ARE WAIVING CLAIMS THAT YOU MAY NOT KNOW OR SUSPECT YOU HAVE AT THE TIME YOU ENTER INTO THIS AGREEMENT. YOU AGREE TO SPECIFICALLY WAIVE ANY CLAIMS AS A CREDITOR YOU MAY HAVE THAT YOU DO NOT KNOW OR SUSPECT EXIST IN YOUR FAVOR. YOUR WAIVER AS A CREDITOR INCLUDES WAIVER OF CLAIMS THAT WOULD HAVE MATERIALLY AFFECTED HOW YOU WOULD SETTLE A MATTER IN WHICH WE ARE A DEBTOR TO YOU. You acknowledge and agree that we cannot ensure that either content or data will be protected from theft or misuse. We have no liability arising from a failure of any system or feature that limits the use of content or data.
- Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
- Additional Terms
- No Data Scraping or Automated Collection
- Scraping refers to the use of an automated process to extract data from our site, including components of Boom Cards, and the Boom Cards themselves. You may not scrape any of our properties for any reason. Search engines that comply with our robots.txt instructions are permitted to index only pages that we authorize for indexing.
- You are prohibited from using any of our properties for any activity that
- facilitates any virus, malware, Trojan horse, worm, ransomware, or other activity that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any code, data, or information;
- uses a robot, spider, or other automated process, or manual process to monitor or copy the Boom App, or any portion thereof, without our prior written consent;
- uses any device, software, routine, or process to bypass any technology protecting access to the Boom App; or
- interferes with or attempts to interfere with technology protecting access to the Boom App.
- Lay Language: Rather than burden our users with technical, exhaustive, and precise references to the various intellectual property and related rights necessary, we instruct all attorneys reading this to understand that all necessary rights to take the actions described that are not stated explicitly are implied. The Services are licensed, not sold. Ongoing access requires a current account.
- Waiver: Our failure to act if you fail to comply with a term does not waive our right to act on any subsequent failure to comply. Nor does it waive the term in question.
- Going Our Separate Ways: This agreement is effective from your acceptance until terminated by you or us in writing or electronically. You terminate by ceasing to use the Boom App. Any terms that by their nature are intended to apply indefinitely continue to apply, including but not limited to perpetual licenses, ownership provisions, warranties, disclaimers, indemnities, and limitations of liability. Terms that are intended to survive for a period after termination shall also survive for the designated period (such as payout holdbacks for refunds).
- Assigning Rights to Others
- We Can Assign to a Successor: We may assign any rights we have under any agreement to any successor or purchaser of our company or of our assets to the extent permitted by law and provided that such successor or purchaser agrees to be bound by the terms. If you assign your rights or obligations to another party, you must give us written notice of the assignment no later than ten (10) business days following the assignment. This agreement is binding on and inures to the benefit of any successors and assigns.
- Delegation and Virtual Assistants: Some user types can have Delegees. You are fully and completely responsible for the actions of any Delegee, whether adult or student. You are responsible for all actions of your Delegees. To the extent allowed under applicable law, you will indemnify Boom Learning for any actions taken by your Delegees as if they were you. Adult Delegees must have a paid Boom subscription to act as a delegee. Delegees have access to your Assets.
- If One Term Fails, They Do Not All Fail: If the final judgment of a court or arbitrator declares any term invalid, void, or unenforceable, then you and we agree to reduce the scope, duration, area, or applicability of the term; to delete specific words or phrases; or to replace any invalid, void, or unenforceable term with a term that is valid and enforceable and that comes closest to expressing the original intention of the invalid or unenforceable term.